One of my 15 year old tank water heaters started leaking badly. Within a couple of hours after my call, the owner himself, Stuart Schwartz, was at my house, diagnosed the situation, and gave me two repair plans. Stuart was really friendly and low pressure as he explained that at least one and probably both of my tank water heaters needed to be replaced—what other repairmen had also told me. The estimates were for two new tanks or a tankless water heater; Schwartz’s prices were competitive with other estimates.
I chose the tankless because it’s way more energy efficient. That night, they bypassed my bad water heater and drained it before it started leaking any worse, buying me time. Two days later, they removed the tanks and installed a Navien tankless, along with a return line that makes the water run hot 10 seconds after turning on a faucet. It works great and I’m glad Schwartz did a good job.
On April 10, we used your service to correct a difficult plumbing problem in our home — as it developed, a much more difficult plumbing problem than initially suspected. The service provided by your man was amazing. As the complexity of the problem was uncovered, he just quietly kept working to create a solution.
The work involved numerous trips into the crawl space, to a place that is quite difficult to reach. The complexity of the leakage problem required some creative problem solving, which your man undertook in a methodical and logical step-by-step manner — always courteously explaining what was required when asked by me.
After working about 6 hours to solve the problems found, bypassing of damaged drain and supply lines, he once again crawled through a very tight space to double-=heck the repairs, confirming that the repairs were secure.
Accept my gratitude and appreciation for a difficult job, done well, by an outstanding employee of Schwartz Plumbing!
Schwartz Plumbing offers 24-7 emergency service!
Schwartz Plumbing offers 24-7 emergency service! Call 919-212-2777 today to schedule an estimate or service call. We work hard to find solutions that meet your needs, budget and schedule.